Your Data, Protected

Privacy Policy

Last Updated: September 2026

1. Introduction

Claim Cure Billing LLC (“ClaimCure,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy applies to claimcure.us and all related services provided by ClaimCure.

By accessing our website or engaging our services, you consent to the collection, use, and disclosure of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, practice name, and specialty — submitted via contact forms or service inquiries.
  • Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs — collected automatically via cookies and analytics tools.
  • Communications Data: Content of emails, messages, or form submissions sent to us.
  • Protected Health Information (PHI): If applicable, PHI shared during client onboarding is handled strictly per HIPAA regulations (see Section 5).

3. How We Use Your Information

  • Responding to inquiries and service requests
  • Providing medical billing and related services
  • Sending service updates and follow-up communications
  • Improving our website and user experience
  • Complying with legal obligations

We do NOT sell your personal data to third parties.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies for website analytics (e.g., Google Analytics), session management, and marketing attribution. You may opt out of non-essential cookies through your browser settings.

4a. SMS / Text Message Communications

If you check the optional SMS consent box and provide your mobile phone number, Claim Cure Billing may send you conversational messages, consultation and inquiry responses, appointment reminders, billing and credentialing updates, and marketing and promotional messages about our services. Message frequency may vary. Standard message and data rates may apply. Consent is not a condition of purchase.

You can opt out at any time by replying STOP to any message. Reply HELP for help or call (732) 626-8828. For full SMS terms including frequency, supported carriers, and opt-out procedures, see our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and SMS message delivery, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. HIPAA Compliance

ClaimCure operates as a Business Associate under HIPAA. All Protected Health Information (PHI) is handled in accordance with the HIPAA Privacy Rule and Security Rule. We execute Business Associate Agreements (BAAs) with all covered entity clients. For details, see our HIPAA Compliance page.

6. Data Sharing & Third Parties

We may share your information with billing software and EHR integration partners, analytics providers, CRM tools, and legal or regulatory authorities when required by law. We do not sell or rent your personal information to third parties for marketing purposes.

The categories above exclude text messaging originator opt-in data and consent. SMS opt-in data and phone numbers collected for SMS purposes will not be shared with, sold to, or rented to any third party for marketing or promotional purposes.

7. Data Retention

  • Inquiry data: Up to 2 years after last communication
  • Client records: As required by applicable healthcare regulations (typically 7 years)
  • Website analytics: Up to 26 months

8. Your Rights

You have the right to access, correct, and request deletion of your personal data (subject to legal retention requirements). California residents may have additional rights under the CCPA. To submit a data request, email info@claimcure.us.

9. Data Security

  • SSL/TLS encryption for all data in transit
  • Role-based access controls
  • ISO 27001 certified information security management
  • Regular security audits and vulnerability assessments

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Active clients will be notified via email of material changes.

12. Contact Information

For privacy-related questions or data requests:

  • Email: info@claimcure.us
  • Phone: (732) 626-8828
  • Address: 15 York Drive, Edison, New Jersey 08817